Mandlesizwe D. Msimang
As the founder of Bensizwe Group, Mandla is recognised for his vast experience in the management and set-up of Contact Centres. He has been in leadership positions in Contact Centres since the start of his career and has worked at Vodacom as a Call Centre Supervisor and Administration Manager. He held the positions of Trade Partner Help Desk Manager at Vodacom Service Provider Company and was Head of Customer Care at Vodacom International Holdings. He then moved to the role of Executive Head of Call Centre Ops – Cape Town & PE at Vodacom (Pty) Ltd before deciding to play in the entrepreneurial space and founding two companies -Lilanda Holdings that concentrates on Renewable energy and Bensizwe Communications - a pan Africanist company that provides turnkey solutions to customers – from Call Centre Management (inbound and Outbound), Training and development, Back office processing, Technical and Human Capital. Mandla’s experience include: the creation of hiring standards; the design and implementation of flexible incentive systems; guiding self-directed teams that increasesd productivity; initiating annual skills inventory and performance reviews; designing and implementing effective training methodology; streamlining work processes through technology advancement; increasing “intangible” performance.
Managing Director Dieudonné joined Bensizwe in 2014 as the Head of Finance and has since been appointed as the Managing Director of Bensizwe in the DRC. Dieudonee started his career as a trainee Auditor at PwC in Belgium. He then obtained the role as Head of department at CPCC (The Congo Permanent Board of Accounting). He became an Audit Supervisor at PwC in the DRC from where he moved to the role of Manager-Chief Accountant at Congolese Wireless Network (CWN). After entering the telecommunications industry, he was appointed by Vodacom as a Financial Manager: Taxation and Regulatory. He progressed quickly within Vodacom and held the positions of Head of Financial Control; Head of Taxation and Payroll and Head of Taxation, Compliance, payroll and Insurance. Vodacom then promoted him to the role of Senior Executive Head of Taxation and Treasury. Dieudonné is a seasoned professional with extensive experience in finance, accounting external audits, internal control audits and taxation. His experience further covers the development and implementation of tax strategies and tax efficient structures, providing tax advisory services and negotiating with the tax authorities. His experience as a leader and a manager is invaluable to Bensizwe. Dieudonné is a registered Chartered Accountant and in addition holds a Bachelor’s degree in Economics, as well as a First degree in Commercial and Financial sciences.
Head of Finance
Head of Finance Raymond joined Bensizwe in 2015. He started his career as a Junior Auditor at OKShoprite in Zimbabwe. He moved to South Africa and was a Finance Administrator for several years at the CTU Group. He also did work as a part-time University Tutor in Accounting and Auditing for 3rd Year Students. Raymond has vast experience in financial administration and management. He has gained experience across the full spectrum of financial management, from payments allocation, bank reconciliations, managing various types of accounts, financial reporting, budgeting, preparing financial statements, developing and implementing company SOPs, financial systems management, financial forecasting, debtors- and creditors management, cash-flow management, payroll management, tax compliance, asset management and intercompany accounting & reconciliations. Raymond is registered with the Association of Chartered Certified Accountants. He holds a Bachelor of Accounting Science Degree (BCompt) and an Honours Management Accounting Degree. Raymond has further completed several financial system and IT courses, such as; Auditing Command Language (ACL); SAGE Certified Product Trainer