“Some people think that once you have a contract you hand over the agents and that’s it. But what we do is ensure we have regular contact with our stakeholders to ensure all levels of communications and service is delivered.

“It sets us apart in the market because we not only give our clients the best staff members for what they’re looking for, but we are always on hand and available to monitor any complaints or issues, before dealing with anything that is brought up with our consultative committee which comprises management and staff.” - Mandla Msimang

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